Train your new & inexperienced Quality and CAPA teams with Confidence

I help quality leaders train new & inexperienced team members to master CAPA, root cause analysis, problem-solving & investigation reports—

so you can stop losing time, money and credibility while struggling with repeat quality issues, rejected reports, and compliance risks.

Get your team trained so they build CONFIDENCE, EXPERTISE, and a bulletproof compliance MINDSET.

About Me

Making CAPA Simple - Together

When I first stepped into the world of quality and CAPA, I had zero clue what I was doing. CAPA, root cause analysis, investigation reports? It all felt overwhelming. I made mistakes. I second-guessed myself. And I remember thinking, “Why does no one explain this in a way that actually makes sense?”

That’s why I created CAPA Made Easy — to make sure your employees never have to feel that lost and frustrated when dealing with quality issues. I’ve taken everything I’ve learned (through experience, trial, and error) and turned it into simple, step-by-step trainings that help your team master the CAPA world without the stress.

What I believe:

  • CAPA shouldn’t feel like a confusing puzzle.
    Everyone—whether a total newbie or a seasoned pro—can master problem-solving and investigation reports.

  • Confidence is the missing piece. When your team feels empowered... mistakes decrease, compliance improves, and quality soars.

A Little About Me

When I’m not creating digital courses and freebies to turn CAPA headaches into confidence, you’ll probably find me cooking up some Puerto Rican food, dancing to salsa music, or spending time with my family. (Fun fact: The same problem-solving mindset I use for CAPA? I use it when figuring out how to make my mom’s recipes taste just right! 😆)

Let’s Make CAPA Simple—Together!

I’m here to help your team get the skills, confidence, and clarity you need. No more guessing. No more overwhelm. Just practical, easy-to-follow training that actually works.

25+

Years Experience


Employees with CAPA expertise report a 40% increase in confidence when handling complex issues.


Professionals who are skilled in root cause analysis experience 25% lower stress levels as they can resolve issues effectively and avoid repetitive problems.


Individuals who consistently apply quality and CAPA principles are 60% more likely to receive recognition and rewards for their contributions.


Employees who master CAPA and root cause analysis skills are 50% more likely to be promoted into leadership roles within their organizations.

Introducing....

Here's what you'll learn:

  • How to write corrective actions for the root cause

  • How to set up validation and verification steps

  • How to create CAPA Plan Effectiveness Checks

Total value: $297

Totally FREE!!!!

No more guesswork. Just simple, clear, and effective CAPA training.

Testimonials

Some Words from Friends and Clients

I had the pleasure to work with Laisa in a project where we had developed a CAPA modules for beginners and she did an amazing job and I recommend her to anyone that is looking a seasoned training developer as she spotted on.

Magda Silveira

Laisa has a strong background in writing effective CAPA and detailed investigation related to the pharmaceutical industry. She has been a good support for me guiding for root cause analysis of events like OOS & OOT.

Pankaj Swain

I've had the pleasure of working with Laisa and I would highly recommend her. She is extremely knowledgeable in her field of expertise, she is a very effective communicator, and she is truly passionate about what she does. Beyond her work, she is very kind and if given the chance to work with Laisa again, I wouldn't blink!

Jay Tyler

Questions? Need help training your team? Let’s talk.

Contact Me Today!

I’d love to hear from you! Whether you need help choosing the right training or want a custom digital course for your team, I’m here for you. Just fill out the form below, and I’ll get back to you ASAP!

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Office: PO Box 7, Patillas PR 00723

Site: laisadfeliciano.com

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