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From Overwhelmed to Confident: Thriving in Your New CAPA Role

November 27, 20243 min read

Hey there, friend!

Let’s talk about something that’s been on your mind.

You just landed a CAPA role, and instead of feeling excited, you’re feeling a bit... terrified.

Sound familiar?

😧 Maybe you’re wondering if you’re good enough.

😧 Maybe you’re worried about making mistakes or not knowing what to do next.

Let me tell you—you’re not alone in this. Every great CAPA professional started exactly where you are.

And guess what? You’re more capable than you think.

Let’s work on getting you from “overwhelmed” to “confident.”

Person Thriving in Air

Why Feeling Nervous Is Totally Normal

Starting a CAPA role can feel like stepping into uncharted territory.

There’s so much to learn—processes, regulations, investigations—and it’s easy to feel like everyone else knows more than you.

Here’s a little secret: They don’t.

Everyone has their own learning curve, and what’s important is not knowing everything on day one but being willing to learn, adapt, and grow.


Traits Leaders Value in New CAPA Professionals

Leaders and managers aren’t expecting you to be perfect. Instead, they’re looking for traits that show you’re ready to thrive in this role.

Here are a few:

1. Curiosity: Ask questions. Lots of them! It shows you’re engaged and eager to understand the process.

2. Resilience: Mistakes happen. What matters is how you bounce back and what you learn from them.

3. Attention to Detail: CAPA is all about identifying and solving problems. Small details can make a big difference.

4. Teamwork: Be open to collaboration. CAPA isn’t a solo job; it’s a team effort.

5. Proactivity: Don’t just wait for someone to tell you what to do. Take initiative and show you’re ready to contribute.

office

How to Feel Less Scared and More Capable

If you’re feeling unsure about how to start thriving in your role, try these simple steps:

1. Start Small: Break down your tasks into smaller, manageable steps. You don’t have to tackle everything at once.

2. Find a Mentor: Look for someone experienced in your company who can guide you. Most people are happy to share their knowledge.

3. Celebrate Wins: Even small victories count! Solved your first investigation? That’s a big deal.

4. Focus on Growth: Remember, this is a learning journey. It’s okay to not know everything right away.

5. Join a Community: Connect with others in CAPA roles. Sharing experiences and advice can make a world of difference. (Psst... Have you joined my new online community, CAPA Confidence Club? Here is the link to join 👇🏽👇🏽https://hub.laisadfeliciano.com/communities/groups/capa-confidence-club/home?invite=674737c6e9872ca4ffdccfbf)


Why You Were Chosen for This Role

You were hired because someone saw potential in you.

They saw your ability to learn, adapt, and contribute.

My friend.... Trust that you have what it takes to succeed, even if you don’t feel 100% confident just yet.

Confidence isn’t about knowing everything; it’s about trusting yourself to figure it out.

Calm in sea

Final Thoughts

Starting in a CAPA role can be scary, but it’s also a huge opportunity to grow, learn, and shine.

You’re not just a newcomer—you’re a problem-solver, a trend-watcher, and a critical part of your organization’s success. That’s a big deal.

So take a deep breath, my friend. You’ve got this.

And remember, you’re not alone on this journey. Join the CAPA Confidence Club to connect with others who are walking the same path for an extra boost of encouragement.

Let’s make thriving in your CAPA role simple, fun, and empowering—just like it should be!

Cheering you on,

Laisa D.

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